Wildwood Shipping Policy

Shipping Eligibility

Wildwood proudly produces and distributes federally legal hemp-derived products in compliance with the 2018 Farm Bill. We ship our products exclusively through the United States Postal Service (USPS) as it is the only federally-managed logistics operation.

We currently ship to all U.S. states where hemp-derived products are legal. Please check your local laws before placing an order, as state regulations may vary. Wildwood is not responsible for orders seized or delayed due to local restrictions.

Processing & Shipping Times

• Orders are typically processed within 1–2 business days from the time of purchase.
• Once shipped, delivery times vary based on destination and selected USPS shipping method:
  • USPS Ground: 3–5 business days
  • USPS Priority Mail: 2–3 business days
• Orders placed after 12 PM (PST) on Fridays or over the weekend will begin processing the next business day.

Shipping Rates & Tracking

• Shipping costs are calculated at checkout based on USPS rates and selected service.
• A tracking number will be provided via email once your order has shipped.

Restricted Locations

Due to varying state and local regulations, Wildwood does not currently ship to the following states:

Alaska

Oregon

Idaho

We reserve the right to update this list at any time based on regulatory changes.

Lost, Stolen, or Damaged Packages

Once a package leaves our facility, it is in the hands of USPS. However, if your package is lost, stolen, or damaged in transit, please contact support@wildwood.com with your order number, and we will assist in filing a claim with USPS.

Returns & Refunds

For information regarding returns and refunds, please review our Return Policy

Legal Compliance

By placing an order with Wildwood, you acknowledge that you are at least 21 years old and are legally allowed to purchase hemp-derived products in your jurisdiction.

Wildwood reserves the right to update this policy at any time to remain compliant with federal and state regulations.

For any shipping-related questions, please contact us at support@wildwood.com.